Contact Us

If you have any questions about our products, shipping, or marketing partnerships then you're in the right place.

Our team responds to all enquiries within 24 hours but it's normally less than just a few hours.

Live chat

Our live chat service is the quickest and most popular channel for customers to make contact with us. When our chat service is open you will see a live button at the bottom of your screen.

We can answer your questions quickly and offer helpful advice on product ordering.

Live chat opening hours:

Monday to Friday: 8.30am to 7.00pm

Saturday: 8.30am to 12:00pm

Sunday: Closed


You can reach us on +44 0330 223 5939

Mon to Fri: 8:30am to 5:30pm

Saturday: 8:30am to 12:30pm

Sunday: Closed


You can write to us at Tiny Steps Kids Ltd, Kemp House, 160 City Road, London EC1V 2NX

Marketing & partnerships

Should you wish to contact us regarding press, public relations or marketing partnerships, please email us on


Drop us a webmail 24 hours a day by simply completing the secure webform below.

Our customer services team will respond to your enquiry within one working day.

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Tiny Steps Kids Ltd

Kemp House, 160 City Road

Mon - Fri: 8:30am - 5:30pm
Saturday: 8:30am - 12:30pm
Sunday: Closed

Tel: 0330 223 5939


Company number: 13224013