If you have any questions about our products, shipping, or marketing partnerships then you're in the right place.
Our team responds to all enquiries within 24 hours but it's normally less than just a few hours.
Live Chat
Our live chat service is the quickest and most popular channel for customers to make contact with us.
When our chat service is open you will see a live blue button at the bottom of your screen.
We can answer your questions quickly and offer helpful advice on product ordering.
Live chat opening hours:
Monday to Friday: 8.30am to 7.00pm
Saturday: 8.30am to 12:00pm
Sunday: Closed
Telephone
You can reach us on +44 0330 223 5939
Mon to Fri: 8:30am to 5:30pm
Saturday: 8:30am to 12:30pm
Sunday: Closed
Post
You can write to us at Tiny Steps Kids Ltd, Kemp House, 160 City Road, London EC1V 2NX
Social Media
Instagram: @tinystepskids
Facebook: Tiny Steps Kids
Marketing & Partnerships
Should you wish to contact us regarding press, public relations or marketing partnerships, please email us on sarah@tinystepskids.co.uk
You can drop us a webmail 24 hours a day by simply completing the secure webform below.
Our customer services team will respond to your enquiry within one working day.